The Education Act 2015 (NT) stipulates that parents are responsible for ensuring that their children receive an education. This includes their responsibility to ensure their child/ren have appropriate transport to travel to and from school.

The Department of Infrastructure, Planning and Logistics (DIPL) and the Department of Education acknowledges that families of children and young people with special needs may experience difficulties when arranging school transport options for their children. To assist in allaying these difficulties, DIPL provides transport services for eligible children and young people with special needs who are unable to travel to school independently and safely and may not be able to access education without the provision of special needs transport to and from school.

The transport services provided by DIPL do not operate to relieve parents of their responsibilities. The service supports those children with special needs who have limited or no other viable transport options to continue to receive an education.